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FREQUENTLY ASKED QUESTIONS


HOW CAN I KEEP UP WITH YOUR NEW WORK?

The best way to hear about new print releases first is to sign-up for my newsletter. You can also find frequent posts, personal work, and behind-the-scenes content on my Instagram feed @photoapk, as well as an eclectic mix of images on my Flickr page.


What types of prints are available?

FINE ART ARCHIVAL PRINTS are printed on acid-free Hahnemuhle FineArt Baryta Satin paper, selected for its beautiful contrast and tonality, proven suitable for a wide range of subjects, from brightly colorful to subtly monochromatic photographs. This paper renders deep blacks, sharp details, with a white and satin-gloss surface and provides excellent archival longevity.

GICLÉE CANVAS WRAPS are printed directly to canvas and protected with a lustre coating. These fine art canvas wraps provide an elegant, textural display option. The wrap depth is 1.5" and the wrapped edge is either black or a color specifically selected to compliment the photograph. The print is finished with a paper backing and arrives ready-to-hang with a sawtooth hanger.

MOUNTED ACRYLIC PRINTS are a vivd, high-detail display option. Printed on fine art paper and face-mounted to 1/4" plexiglass with polished edges, this modern presentation offers a sleek, minimalist finish. Acrylic prints arrive ready-to-hang with a cleat hanger.

SEPTEMBER 2021 UPDATE: TURNAROUND TIMES DUE TO COVID-19
For production timelines, please check for the most current turnaround times from the printer: https://support.bayphoto.com/s/article/Production-Times-Impacted-by-COVID-19Some print mediums wil not be noticeably affected, while more labor-intensive prints may require a few additional days to produce and ship.


DO YOU OFFER CUSTOM PRINTS? 

Yes! In addition to the standard prints noted above, a variety of other fine art print customization styles and sizes are available upon request. If you are seeking something specific, or would like help exploring your options further, please contact info@apkphotography.com with your ideas.


WHAT IS YOUR SHIPPING POLICY? 

FOR PRINTS We will choose the most cost-effective shipping carrier based on the items ordered and their destination. Shipping times range from 1-7 business days. You will receive a tracking number as soon as your order has been shipped.

SHIPPING PRICES are calculated based on your cart total as follows:

Cart Total From
To
Standard Shipping*
2-Day Shipping*
Overnight Shipping*
International Shipping Charge*
HI &AK Standard Shipping
HI &AK 2-Day Shipping
HI &AK Overnight Shipping
$0.00
$55.00$5.99
$11.99
$19.99
$32.80
$15.99$19.99$29.99
$56.00$100.00$9.99$11.99$19.99$32.80$15.99$19.99$29.99
$101.00
$200.00
$14.99
$16.99
$23.99
$58.73
$22.49$25.49$35.99
$201.00
$300.00
$18.99
$21.99
$34.99
$69.10
$24.69$28.59$45.49
$301.00
$400.00
$21.99
$37.99
$57.99
$119.94
$28.59$49.39$75.39
$401.00
$500.00
$35.99
$74.99
$99.99
$133.28
$46.79$97.49$129.99
$500.00
$750.00
$49.99
$83.99
$125.99
$222.16
$64.99$109.19$163.79
$751.00
$1000.00
$75.99105.99$149.99$322.19$98.79$137.79$194.99
$1001.00
Plus
$99.99
$149.99
$199.99
$444.34
$129.99$194.99$259.99

** Due to shipping requirements, pieces with a long side greater than 40" or a short side greater than 30" may incur additional charges.  Please see our Crate and Freight shipping policies below for more information.

Large Size Products and Crating Policies

Due to shipping requirements and the potential for damage, some products over 30" on the short side, or over 40" in length must be crated at an additional cost.  All additional Crate fees are included in the product total.

  • Crate for MetalPrints over 30x40 to 40x60 $15.00 (required)
  • Crate for MetalPrints over 40x60 $20.00 (required)

Products over 40" long that are shipped flat may require freight shipping, 

We can provide freight quotes for these orders. Please allow additional time for the quote and freight delivery times.

Shipping Outside of the Continental US, Expedited Shipping, and Special Requests

APO shipping is charged full cost and sent via USPS.

Requests for shipping outside of the continental United States, other types of shipping, and expedited shipping will be charged at full cost.

We are not responsible for duties and taxes required for international shipping.

Shipping Quotes are available for large orders or orders shipping to international destinations. Please contact us with the details of what will be in the order and the address it will be shipped to.

FOR LIMITED EDITIONS Shipping times range from 3-9 business days. Tracking information will be emailed to you as soon as available. Shipping for these items will be based on weight.


WHAT IS YOUR POLICY ON RETURNS/EXCHANGES/REFUNDS?

  • We do not accept returns; all sales are FINAL.
  • We do our utmost to ensure that your prints are packaged carefully and arrive safely at their destination.
  • If your prints arrive damaged, please keep all packaging and contact orders@apkphotography.com with your order number for further instructions.
  • For a refund or replacement, please email orders@apkphotography.com


CAN I CANCEL MY ORDER?  

All print sales are final. Please contact admin@apkphotography.com as soon as possible if you need to cancel your order.  


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Trusted Art Seller

The presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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